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Hiring - Customer Support (Female) - Sulekha.com (Noida)

2 - 7 YearsNoida

Posted: 40 days ago

Job Description

Greetings from Sulekha.com !!!

We have immediate opening in Sulekha.com for Customer Support profile (Female) for Noida branch.

Job Description:

1. Closely work with the Sales teams for addressing customer queries and issues.
2. Improving overall customer satisfaction index of the branch
3. Act as Customer Support SPOC for branch level sales
4. Coordination with Activation & sales team for sales campaigns with deviations
5. Dealing with Walk-In customers regarding any complaints or queries
6. Helping in reducing refunds and retaining existing customers


Other Details:

Job Location - Noida Sector-2
Timing - 9:30 am to 6:30 pm



If interested, please send your updated CV to shitakshibm@sulekha.com




Salary: INR 2,00,000 - 3,00,000 P.A.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile


1. Minimum 2 year of experience in similar profile.
2. Graduation in any stream
3. Good communication skills



Company Profile

Sulekha.com
Sulekha.com , an MNC that runs the world's largest Internet (online) community for Indians worldwide with over 20 million user hits a month from over 100 countries. Sulekha is a dominating global brand for online classifieds, blogs, yellow pages and online ticketing. With Sulekha.com, you will be part of a remarkable online success story that has grown an average of 150% a year for the last 5 years and has now 300 employees in over 6 cities, including Austin, Seattle, Chennai, Bangalore, Hyderabad and Bombay. Well-financed by a US private equity fund, Sulekha.com is poised to explode and dominate on the Indian front and extend its lead as a dominant global online consumer brand both in and outside India. As a member of the Sulekha.com team, you will be a part of a nurturing and challenging environment that constantly provides exciting opportunities to develop your technical and leadership skills in developing branded services that are used by millions worldwide. You will be given increasing responsibilities and a fast ladder to move up management ladder. As a member of the Sulekha.com corporate family, you will be in great, fun-loving work environment that couples challenges with exciting rewards including handsome pay, health insurance, health club membership, performance based incentives and more.
View Contact Details+
Contact Details

Recruiter Name:Shitakshi Bhardwaj

Contact Company:Sulekha.com

Reference Id:CS - NOI

Website:http://careers.sulekha.com